How to Explain the Claim Process – 5:25 | Think Like an Adjuster

Return to course: Wind & Hail Think Like an Adjuster

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Wind & Hail

Training & Mindset - 3:31
Goals & Motivations - 2:12

People You Might Meet - 16:50

Local Field - 3:39
Staff Inside/Independent Inside - 5:06
CAT Field - 4:39

Adjusters Get Paid More to Deny Claims - 2:16
It’s Easier to Deny Claims - 1:38
Adjusters Understand the Construction Process - 2:53
Adjusters Work for Insurance Agents - 1:52
Insurance companies Do Whatever They Want - 2:36
Adjusters Don’t Want You at the Inspection - 1:49
Threatening Lawsuits or Appraisal Will Pay - 3:24

How to Explain the Claim Process - 5:25
The Adjuster Inspection - 6:38
What You Can & Can't Say - 5:34
Getting Clear Information & Expectations - 3:56
How to Read an Insurance Estimate - 11:22
Escalations - 14:47
Do the Work - 5:01
Final Invoicing - 3:00

Common Terms & Applications - 2:28
Date of Loss - 2:43
Deductible - 1:42
Matching vs LKQ vs Reasonable Uniform Appearance - 5:34
Replacement Cost Value (RCV) - 2:26
Actual Cash Value (ACV) - 9:31
Code Upgrade/Building Ordinance & Laws Coverage - 5:29
Storm/Wind-Hail Created Opening - 4:53
Common Wind/Hail Exclusions - 11:34

Why Should I Supplement My Claims? - 4:30
When Should I Supplement My Claims? - 3:12
Setting God Expectations With a Homeowner - 6:19
How Should I Supplement - 10:23
Do & Don't List - 1:11

Diagramming - 4:16
How to Check Roof Age in Google Earth - 3:25
How to Check IRC Code - 3:24

Example Roof Inspection - 19:17

How to Explain the Claim Process – 5:25

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